The Hollow closed the drawer three dollars out instead of forty
Two taverns, sixteen-hour days, and a shortfall that belonged to nobody because it belonged to everybody.
- $40 → $2.80
- average nightly shortfall
- 4
- drawer counts a day instead of one
- 100%
- of drawer movements carry a reason and a name
- Reports and cash
- Staff and shifts
- Point of sale
- Tables
One float in the morning, one count at midnight, and the shortfall pinned on whoever happened to be there at the end.
Shorter shifts, numbers you can trace
A drawer count belongs to one person, at one location, for one shift. Closing at the end of every shift instead of the end of every day turned the shortfall from an accusation into a fact.
Every movement has an owner
Money in, money out, and anything taken to the safe each need a reason and get the name of whoever did it. The supplier paid in cash on a Tuesday stopped being a mystery on Wednesday.
Tips that reach the right shift
Tips attach to the shift that was running when the order came in, which made a per-shift tip report possible. The argument that used to happen every other Friday does not any more.
“Forty dollars across sixteen hours and three people is a mystery. Three dollars across one shift is a conversation, and usually a short one.”
Run your next service on one system.
Build the whole thing on Build & Test for two months at no cost, with every feature unlocked. Move to a paid plan when you are ready to take money.